Colombo Mobili’s ultimate goal is total customer satisfaction

Attaining this goal consists in putting into practice everything necessary for bringing a creative idea to life and conceiving and realizing it: the result of the exchange between the end customer and interior designer. Therefore, Colombo Mobili has made custom made its specialization, approaching the concept of bespoke furniture with extraordinary flexibility and with the ability to anticipate and solve design needs.

Our strength rests on our expertise in managing the entire process, beyond just the production of single pieces of furniture, to include the original quote right up to delivery, leveraging on two key aspects: quality in every single detail and the comprehensiveness of services offered.

Quality of design

Measurements are always taken personally by architect Giacomo Colombo: the presence of the designer on site is essential, meaning that nothing is left to chance, confirming a consolidated modus operandi perfected over the years, together with experience and, at the same time, meaning that the customer is dispensed.

Measurements are always taken personally by architect Giacomo Colombo: the presence of the designer on site is essential, meaning that nothing is left to chance, confirming a consolidated modus operandi perfected over the years, together with experience and, at the same time, meaning that the customer is dispensed from the task of taking accurate measurements.

When it comes to the step defining details, we produce finishing samples (in most cases custom products for the project), so that the customer will have a clear idea of the result.

Our executive design considers even the smallest details and forms the blueprint for production, preventing most critical issues from arising and solving them without the need for compromise.

Product quality

When we arrive at the actual realization of the furnishings, the know-how acquired and accrued over the years translates into the perfect combination of advanced technology and craftsmanship. This allows us to express the essence of Made in Italy, consisting in the craftmanship of our specialist master craftsmen, combined with the highest production standards. Quality is guaranteed not only by the techniques used in production, but also by employing carefully selected raw materials, crafted in the most appropriate manner.

Our innate curiosity and attention to market evolution also constantly drive us to seek out new materials. Quality control is also key throughout the entire process. The various processing stages are carefully monitored and checked, adopting in-company redundant procedures, before the product arrives on site: measurements are taken several times and the furnishings are fully assembled at the factory both in an unfinished and finished state, for minimizing any errors.

Quality of services

We are especially keen to establish an open and proactive relationship with our customers, from the first contact until after project completion. Personal contact that, throughout the entire process, sees the Company owners, Paolo and Giacomo Colombo, as the direct project managers and contacts. The first step involves preparing an offer and rapid cost estimate within the time limit agreed with the customer and, starting from limited input (approximate measurements and an idea of the desired mood) the offer will be provided with a booklet visually showing the details of the offer for ensuring maximum transparency.

During all project stages, we are available to provide photographic documentation of the work in progress or to organize a site visit. We use packing suitable for export shipping, employing fumigated materials, certified in accordance with legislation, which means the impact of temperature changes during transportation is minimized.

When on-site assembly is required, we employ highly qualified labor. Alternatively, we can provide supervision by a specialized assembler and, in any case, our technical department is available to interact remotely with local assembly teams.

Finally, at the end of the project, we provide detailed documentation of all furnishings and parts produced. Furthermore, the meticulous filing of drawings and all project details allows us to come back to a design and produce replacement or supplementary items, even many years after the project has been closed.